Terms and Conditions - SHOP

Ordering Information

I do not have a minimum order requirement. However, substantial savings can be achieved by becoming a Wholesale Customer or Wellness Advocate.

All orders are to be placed via my website.

No verbal orders or telephone orders will be accepted to avoid miscommunication and disclosure of personal information.

For Australian Customers, price includes the GST.

International orders do not incur GST, however, there may be import duties and taxes applicable to the destination of shipment that EARTHSUN ESSENTIALS cannot be responsible for. If you have questions about these taxes please contact your local customs office.

Once an order is confirmed and paid for, any changes will be treated as a new order.

Once an order is confirmed and paid for, order cancellation requests due to change of mind or an incorrectly placed order, will be treated as a Change of Mind Return – please refer to the ‘Returns’ policy for all information.

Payments

All orders must be paid for and cleared before shipment/delivery.

Payments can be made via Credit Card (VISA, Mastercard & American Express).

I do not accept cheque payments.

Freight and Delivery

Price does not include freight.

For all orders there is a flat rate price of $7.95 to ship anywhere in Australia. 

I will ship goods using Australia Post. I do not use any customer provided courier services.

For International Orders, I will advise cost of postage and an estimated lead time for delivery. Earthsun Essentials will not be held responsible for any goods held up or incurring extra local clearance charges. Please check with your local custom agents or shipping agent prior to shipment of goods.

All orders should be checked and any discrepancy or error must be lodged within three (3) days of receipt of goods. Refer to our ‘Refund and Returns‘ Policy for more information.

Returned orders due to incorrect addresses provided will incur a re-delivery charge to re-ship the order.

For all Freight and Delivery information and options, please refer to the ‘Delivery Information‘ page.

Refunds and Returns

Please refer to the ‘Refund and Returns‘ Policy

SSL Statement

Security capabilities and policy for transmission of payment card details “SSL Statement – ‘This website supports Secure Socket Layers of 128bit and greater’.

Promotion(s) or Specials

All promotions such as free freight which are promoted via the website, Facebook and other marketing channels are for Australia only.

International orders will be processed and customer will be notified of the freight cost.

Liability

If products are not stored correctly, this could alter the stability and nature of the products. Also, if used with other ingredients, this could also cause product stability issues. Earthsun Essentials shall not be held liable for this.

Disclaimer

All product images contained in my website are for illustrative purposes only and actual items may vary in appearance depending on the actual packaging used to pack the goods.

Package contents and/or packaging used are at my discretion and may vary from time to time.

Errors such as misprints or omissions are excepted. I reserve the right to make changes and corrections anytime in prices, products and specifications without notice. If I have made an error in pricing, I will notify you of the correct price.

I will not accept any liability for any loss or damage or error which may be incurred by any person acting in reliance upon this information. Information is for education purpose only and individuals must exercise their independent judgement in determining if the product is suitable for their particular purpose or usage.

Liability is limited to the value of the goods and does not include any losses including consequential losses.

Compliance and all laws and regulations and intellectual property right and/or trademark applying to the products are the responsibility of the user and any third party related to the user.

If you intend to re-label or re-brand the products for whatever reasons, please ensure you are in compliance with labeling laws. I shall not be held responsible for losses incurred as the result of product recall due to incorrect labeling.

Terms & Conditions and Privacy Policy Amendments

I may amend my policy from time to time or as required by law and this will be updated on our website. Refer to my website for updated details.

How to Contact Me

Please see our Contact Me page

Your Consent

By using this website, www.earthsunessentials.com.au, you hereby consent to my Terms and Conditions and Privacy Policy.